
Bahamas Cruise & Stay - Summer 2011
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Grad Trip FAQ’s
What’s the age limit on the Grad Trip? 16 is the minimum requirement for our trips. Anyone under 16 must have their parents discuss with Xtreme why they are sending them on a graduation trip. The trip is open to high school graduating seniors and juniors that are friends of people traveling. Siblings and friends are also welcome but no one over the age of 20 is typically allowed. Anyone 21 or older must individually discuss their situation with Xtreme. What if I will not be 18 years old during my trip? You must have a signed and notarized permission form stating you are allowed to travel internationally. Both parents must sign this form. If there are not two parents available an explanation of guardianship is required. This form is available online on our website www.xtremetripshs.com. What type of documents do I need to bring? A passport unless you are under 18 and then a notarized permission letter is required also. What happens if I don’t deposit by the deposit deadline? Trip pricing and inclusions are based on deadlines. The ability for your son or daughter to go depends on the space available. Xtreme will work with everybody but cannot guarantee anything if registration is after the deadline. Prices and inclusions are subject to change after the deadline. Xtreme is only requiring a $100 deposit to guarantee a space on the trip for your son/daughter. Rooming difficulties can occur for your son/daughter if you wait too long to register since many of the rooming lists are taken care of well in advance. What happens after I turn in or mail a deposit? An e-mail confirmation will be sent out to the email address on account with all of your account information and a payment receipt. What happens if I get sick or injured on or before the trip? We highly recommend purchasing the CANCEL FOR ANY REASON travel insurance to cover any unforeseen medical emergencies prior to the trip. Already included is insurance which covers up to $100,000 in the case of emergency evacuation and up to $25,000 with emergency assistance services. CANCEL FOR ANY REASON insurance also covers up to a 75% refund if cancellation occurs for any reason up to 48 hours prior to the trip. While on the trip, our staff will do everything necessary to ensure the safety of all the students. Of course, in the event of an accident, proper medical attention will be administered. All of our full time staff is CPR certified and in the case of emergency our staff will accompany your son/daughter to the hospital. What would cause a student to get kicked off the trip and sent home? Acting in a way that puts your son/daughter in danger or anyone else in our program. These cases will be based on a judgment call by our staff. We would first call home and speak with you and decide from our conversation what the course of action will be. If the student is allowed to stay on the trip we will follow up with you every day for the rest of trip in order to make sure we feel comfortable with continuing the trip. How safe are these trips? These trips are safe. The first thing that we do besides having meetings before we depart is have our airport staff greet your son and daughter at the airport. We ride with the students on the transfer buses and conduct an orientation at the hotel. Xtreme staff will discuss how to have a safe and great time. There is a 24/7 zone where students can find a staff member at all times during their trip. Our staff attend all Xtreme events throughout the entire length of the trip and all students wear a bracelet showing they are part of our program. Do you allow coed rooming? Our official policy is that everybody that is traveling on the trip must have coed rooming parent permission forms signed and notarized by everyone in the room. This form can be found online on our website. How is rooming decided? We have preliminary rooming lists that start 6 months prior to the trip. All students decide who they want to room with and can communicate this with their local Xtreme Representatives. They may also attend any of the meetings held by Xtreme Managers and communicate it there. Final rooming lists are completed 45 days prior to the trip. How do I know you are a legitimate company? We are registered with the Better Business Bureau. We have been an established business since 2002. We have bonds and licenses and are a member of IATAN. Please feel free to check out our website and letters of recommendation. Additional references are available upon request. What is the currency? The official currency in the Bahamas is the Bahamian dollar, however they still accept US dollars. Are deposits refundable, reusable, or transferable? All deposits are reusable for future college spring break trips but they are not transferable unless you pay the $50 name change fee. The transfer can only be made towards new travelers. All deposits are non-refundable and no extensions are given on anything. What is the drinking age at grad trip destinations? The Bahamas is 18. Our policy is that staff is not allowed to consume alcoholic beverages on duty. Behavior is what is enforced in terms of alcohol consumption regardless of your sons or daughters age. Can parents and teachers come on the trip? They are always invited! We actually have a parent hotel with staff there so parents can have activities planned for them as well, separate from the students. Does the school normally sponsor this trip? No, the school does not normally sponsor this trip, since the majority of these trips are occurring when school is not in session (during spring recess or after graduation.) The only trips that are either sponsored or promoted by schools are our domestic options such as Grad Nite, Grad Bash, Universal Studios, Islands of Adventure and Disney parks. Will there be adult staff from Xtreme Trips on our trip? Yes and at all times. The 1st people the students will see at the airport are our staff. Our staff are available 24/7 and are at the hotel and all events we have on our itinerary throughout the trip. How do we get to and from the airport/port and our hotel? All transfers are included. This is listed on the brochure. Our staff meet the students at the airport and are with them through all transfers. It will take about 20 minutes to get to the hotel from the airport. How much spending money should I bring? $40-60 per day Should I bring cash, travelers’ checks, ATM cards, or credit cards on my grad trip? Travelers checks are the best option because they can be replaced. Credit cards are fine but the student cannot lose them. ATM cards charge a fee of $5 every time which averages out to $35-70 for the week. Some cash is good to have as long as it is less than $100. What does ALL-INCLUSIVE mean? All meals and beverages at the hotel only are taken care of. What should I pack? You are going to need to pack lots of bathing suits, sun screen, casual going out clothes (keep them light since it is very hot), hats or visors, sandals, and all your bathroom products. Students love to wear their best party attire on our senior trips. Some nights you will want to dress to impress and guys should bring at least one pair of pants and 1 pair of shoes since some of the night clubs do not allow shorts or flip flops. What should I do if I have more questions? Most information can be found on our website @ www.XtremeTripsHS.com for additional information contact customer service between 11am-7pm M-F toll free 877.997.8747 begin_of_the_skype_highlighting 877.997.8747 end_of_the_skype_highlighting begin_of_the_skype_highlighting 877.997.8747 end_of_the_skype_highlighting begin_of_the_skype_highlighting 877.997.8747 end_of_the_skype_highlighting begin_of_the_skype_highlighting 877.997.8747 end_of_the_skype_highlighting or local 954.563.7112. You can also instant message us on AIM at XtremeTrips1
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