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Travelers, parents and faculty can find answers to frequently asked questions on this page. For a specific trip's FAQ's, please go to the trip by clicking the TRIPS & DESTINATIONS menu tab above and selecting the trip you are seeking information on.
If you need further information, please email us at HSinfo@XtremeTrips.com or call us at the number above from 11 a.m.-7 p.m. Monday through Friday. Forms Rooming List Form (Must be filled out by trip organizers) Want to choose your roommates? Rooming List Form (Must be filled out by trip organizers) Under 18 Parental Consent Form to Travel Outside the U.S. Please print and fill out this form if you are traveling outside of the United States and are under 18. Under 18 Parental Consent Form for Travel Outside the U.S. Coed Rooming Parent/Guardian Consent Form - MUST BE NOTARIZED Please print and fill out this form if you will be sharing a room with anyone of the opposite gender. This form must be signed by all travelers in the room, their parents/guardians, and notarized in order to do coed rooming. Travelers must provide Xtreme Trips with the notarized and signed consent form before rooming lists are completed. Coed Rooming Parent/Guardian Consent Form - MUST BE NOTARIZED Havoc 2011 Registration Form If you are showing up at the bus to do a name replacement, please fill out this form to save you time! Havoc 2011 Registration Form Terms and Conditions Xtreme Trips High School Xtreme Trips High School Terms and Conditions section Havoc 2011 Havoc 2011 Terms and Conditions Grad Trip Summer 2012 Grad Trip Summer 2012 Terms and Conditions Grad Trip Spring Break 2012 Grad Trip Spring Break 2012 Terms and Conditions Frequently Asked Questions Below you will find the most frequently asked questions and answers for our Xtreme Trips. If you need any additional information, one of our customer service agents would be happy to help you. Email us at HSinfo@XtremeTrips.com or call us at (954) 563-7112 or toll free at 877-XXP-TRIPS (Monday-Friday from 11 a.m.-7 p.m.) Is the school involved in organizing and promoting Xtreme Trips? Xtreme Trips has relationships with certain schools that organize Xtreme Trips and assist their classes in planning Xtreme Trips as their Grad Trips during summer and spring, Grad Weekend, educational tours and various other types of trips and events. We are always more than happy to assist students, parents, and/or faculty in putting together the right Xtreme Trip for their school & class. Please keep in mind, however, that most of our trips are organized as non-school sponsored trips and most schools are not allowed to promote or organize these trips. What this means is that Xtreme Trips works directly with students and/or parents to organize their class trips and provides trained staff and EMTs on the selected trip. (NOTE: If a school does promote or organize a trip, it is a school-sponsored and teacher-chaperoned trip.) Who or where should I turn my deposits and registration forms in to? The best way to secure your spot for any of our trips is to log onto www.XtremeTripsHS.com and deposit directly through our website. If you cannot sign up via our website, mail it directly to Xtreme's corporate office and always make your check or money order payable to Xtreme Trips HS (never mail cash!). Mail your registration form and check or money order to: Xtreme Trips HS 1400 E. Oakland Park Blvd., Suite 209 Fort Lauderdale, FL 33334 What is included in my Xtreme Trip? Refer to the Trip Info or Trip Includes section for the trip you are attending to find the general inclusions for your trip. What is the purpose of giving a trip deposit? Every Xtreme Trip has sold out since 2002. Trip deposits are collected to insure your space on an Xtreme Trip at the lowest price. Xtreme promotes each of our trips to thousands of students across Florida and the Eastern sea board. There is always going to be a limited amount of hotel, flight, and cruise ship space. Xtreme collects deposits on a first come, first serve basis to pay for each person's spot on the trip and ensure the group receives their top destination and hotel option. How do I pay for the rest of my trip? Please DO NOT give your final balance payments to the trip promoters/organizers you gave your deposits to. You should always either pay your balance ONLINE by logging into your account OR to an Xtreme Trips Manager OR you can mail in your payment/final balance along with your full name or invoice so we can reference your payment. Remember to never mail cash and always make a check or money order payable to Xtreme Trips HS. Why are deposits non-refundable? Trip deposits are collected to insure your space on an Xtreme Trip. Xtreme promotes each of our trips to thousands of students across Florida and the Southeast US. There is always going to be a limited amount of hotel, bus, theme park event tickets, and cruise ship space. Xtreme collects deposits to pay for each person's spot on the trip. These deposits are paid to our vendors and usually become non-refundable to Xtreme once they are paid. Please always read and review the Cancellation and Refund policy located in the terms and conditions of your Xtreme Trip in order to make sure you can afford your trip and have a backup if you can't go. How do I get receipts for my deposit and final payment? Xtreme emails an invoice (receipt) once a traveler's payment and registration form is processed. You can access and make copies of your current invoices by logging into your online account. What documents are needed to get on my flight, cruise, or bus? Xtreme requires a picture ID and a $0 balance with Xtreme for all domestic trips. A passport is required for all international destinations. We will provide you with any other travel documents, tickets, etc that you would need prior to your trip date. How much spending money should I bring? This all depends on your spending habits. Generally speaking, Xtreme suggests you bring at least $40-$60 US a day on Grad Trips and $20-30 on domestic bus trips. American currency is accepted in the Bahamas. Major credit cards are accepted in the Bahamas and ATMs are also available if you need more funds. How soon after I deposit can I log in to my account online at XtremeTripsHS.com? If you register online, you can immediately begin accessing your account online. Once you have turned in your deposit and registration form to Xtreme promoters and organizers, it will typically take 1-2 weeks in order for Xtreme to receive your deposit and registration form into the office and process your information and payment. Please be patient as our promoters and organizers are working hard to collect everyone's payments before mailing them into our office. I changed my email and lost my Login password. I forgot my password, how do I login to my account now? If you changed your email address or lost your account login information, you need to email Xtreme at HSinfo@XtremeTrips.com with all of your new information. Xtreme will issue you a new password and login information. Can we purchase portions of the trip such as hotel or flight only? Yes...just call or email us your request and we research a hotel or flight only package for you. Parent Question Answers Are Xtreme staff present onsite at each destination and events? Xtreme staff are present at every destination we organizer trips for. Xtreme staff stay at the same hotel as the students and additional security and off-duty police also assist in security and managing students at the hotel. Do students select their own roommates? Xtreme student travelers always select their own roommates. For senior grad trips, Xtreme promoters and organizers are required to fill out a rooming list based on the students who have paid in full and preliminary rooming is done up to 6 months prior to the trip. It is the student's responsibility to make sure they have their other roommates. If the student's roommates cancel, they are responsible for finding new roommates and paying for price increases due to having fewer roommates. The total price of our trips is "per person" and based on a quad-occupancy room (4 paid in full travelers in a room). Double and Triple occupancy rooming is available for an additional amount per person. Xtreme does not assume responsibility for the additional costs if student travelers do not have enough roommates. Please make sure that your student knows exactly whom they will be rooming with and make sure you are OK with who their roommates are. What happens if a student gets sick or hurt? Xtreme staff will assist as much as possible to help sick or hurt travelers and are available 24/7 during all Xtreme Trips. What are the rules and regulations on your trips? The basic rules and regulations of our trips include not taking part in any illegal activities, such as underage drinking, underage smoking, or the use of any illegal substances throughout the duration of any of our trips. Respect all staff, hotel, flight, cruise, bus, and event authorities and listen to their directions and rules. No fighting and/or physical or verbal abuse toward anyone while on our trips. Absolutely no property damage will be tolerated on our trips. Any and all charges of this nature shall be passed to the person or persons responsible for the damages. This includes and is not limited to: hotel property(including hotel rooms and hallways), cruise ship and port property, airline or airport property, club and event property, and/or any other person or business's property. Always use the buddy system and have a person with you at all times to ensure your safety. Always notify Xtreme staff of any emergencies or problems as soon as they occur, so that they can assist in resolving them as soon as possible. Always call the numbers on your Emergency Safety Wristbands if you need emergency help or the 24-hour onsite office. Note: Any hotel room or other property damage will be the sole cost of the Xtreme traveler's parents and/or legal guardian. Please make sure to read the terms and conditions and understand this rule. |
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